At Oakwash, our primary goal is to create products that we hope you'll cherish and love. Your satisfaction is of utmost importance to us. If, for any reason, you are not completely happy with your purchase, please don't hesitate to get in touch with us.
We're committed to ensuring your experience with our ceramic wares is nothing short of exceptional. If you have any concerns or issues, our dedicated team is here to assist you every step of the way.
If a pre-order is refunded, customers will be asked to cover the non-refundable credit card fees. These vary on an order-to-order basis but normally do not exceed $20.
To reach out to us, simply visit the "Contact" tab on our website. Your feedback is invaluable to us, and we're eager to address any questions, concerns, or special requests you may have.
Thank you for choosing Oakwash, and we look forward to making your experience with our products a delightful one.
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